Shipping Policy
Processing Time:
Orders are typically processed and shipped within 1-2 business days after payment confirmation.
Please note that processing times may be slightly delayed during peak seasons or promotional periods.
Shipping Methods:
We offer standard shipping through reputable carriers such as USPS, UPS, and FedEx.
Expedited shipping options may be available for an additional fee, depending on your location and the selected shipping method.
Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping address.
For certain campaigns and marketing purposes free shipping may be available for orders that meet a minimum purchase threshold.
Estimated Delivery Times:
Standard shipping typically takes 3-7 business days for domestic orders, depending on your location.
International orders may take longer to arrive, depending on customs clearance and your local postal service efficiency.
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather delays or carrier disruptions.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
You can track the status of your order using the provided tracking number on our website or through the carrier's website.
Shipping Restrictions:
At this time, we only ship to addresses within the United States. We apologize for any inconvenience this may cause to our international customers.
Certain products may be restricted from shipping to certain locations due to legal or regulatory restrictions.
Shipping Address Accuracy:
It is the customer's responsibility to ensure that the shipping address provided at checkout is accurate and complete.
Aluee is not responsible for any delays or delivery issues caused by incorrect or incomplete shipping addresses.
Shipping Damage or Loss:
In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately for assistance.
We will work with the carrier to resolve any shipping issues and ensure that you receive a satisfactory resolution.
If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us at contact@aluee.com